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How Does The London Pass Work?

The London Pass is a ‘smart card’ - like a credit card with a computer chip inside - which allows you completely cash free entry to 56 London tourist attractions.

It’s a bit like an ‘all you can eat’ buffet - once you’ve bought your London Pass you don’t have to pay to get into any of the attractions covered by the pass and the more sights you see, the more money you save.

Simply show the attendant at a London Pass attraction your card, they will swipe it through a special machine and you will be allowed entry. For the full list of London attractions where you can get in free with the London Pass, click here.

Activating The London Pass

The smart card records when and where you first use your London Pass, as well as how long the pass will remain valid for.

This means that regardless of what start date you give when you buy the pass, your London Pass is activated the moment that you first use it at an attraction or service.

Your London Pass is then valid for the number of days that you purchased - be it 1, 2, 3 or 6 days. It is important to note that a ‘day’ is based on a calendar day, so should you first use your pass at 4pm on Monday, Monday is counted as day one of your pass usage.

Activating the Travelcard (London Pass with travel only)

If you have opted for London Pass with travel, your Travelcard will be stamped with the start and end date that you specify at purchase.

You can use your Travelcard to catch the London Underground from Heathrow Airport into central London, but only if you opt to have your London Pass with travel delivered to your home prior to your trip.

For more information on the London Pass with travel please click here.

Validity of the London Pass

The London Pass and the London Travelcard are valid for use on consecutive days only. At the end of your validity period, the pass will expire and will no longer allow access to attractions or to the London Underground.

If, for example, you used a three day pass for the first time on Monday, your pass will cease working at the end of Wednesday, regardless of how often you have used it in between.

Skipping The Queue

As well as free entry, the London Pass allows you to skip long and frustrating queues at the busiest tourist attractions.

Simply look for the London Pass signs and show the attendant your London Pass - they will swipe your card through the London Pass machine and you will be allowed entrance.

Help With Using The London Pass

Should you have any problems whilst using the London Pass, please call our customer help centre on 0870 242 9988.

Click here to buy the London Pass online